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Major German supplier of finished length tube and solid bar processing equipment opens its doors in Monterrey/Apodaca to serve the Mexican market with sales, service, spare parts and engineering
Rattunde Corporation President Richard Stadler and VP Alec Banish, joined by Rattunde Mexico Director Javier Lopez and his team, proudly opened the doors to the new facility in Monterrey/Apodaca on February 4, 2016.
This new 8,073 square-foot (750 square-meter) tech center houses the Mexican sales and service operations, application engineering and spare parts inventory. Future plans include a machine onsite in 2017 for demonstration and training. This decision to open a tech center in Mexico was reached, after an analysis of the current and anticipated business needs of the company in-country, according to Rick Stadler. “Our growth in America and in Mexico has been rapid, though not unexpected, due to the unique nature of our equipment and the reliability and performance characteristics of our machines. With a solid install base and growing demand for local service in Mexico, this move simply made a lot of sense to us.” Stadler further noted that solid growth of the company into diverse markets throughout North America made the new facility a logical choice. In addition, he said the new machine sales generated directly from Mexico-based management and procurement personnel also contributed to the decision.
Concurrent with this new tech center, Rattunde has expanded its workforce in Mexico with technical service, sales and administrative personnel. As Stadler explains, “Whenever a machinery company grows quickly, there’s an ever-present need for more customer service and technical assistance personnel. Of course, new people must be found and trained.” Stadler went on to explain that rapid growth also means working smarter. Rather than waiting for a customer to reach out to Rattunde in a time of need, the company is proactively sending technicians to its customers and performing comprehensive machine inspections, identifying and correcting small issues before they become large ones.
For Mexico, two Rattunde service technicians are now in-country, one operating from the new tech center in Monterrey/Apodaca and another based in Guadalajara.
In the end, Stadler says, “This new facility solidifies our Mexican presence in the high-volume tube and solid bar production markets such as auto, appliance and aero, thus benefiting our current and future customers in many ways. We’re selling to a large number of companies in various markets, in-country, so it was a logical move for us to be here, in many ways.”
Other attendees at this grand opening included Rattunde personnel, sales representatives from the North American network, honored guests from the parent company in Germany, plus customers, prospective business partners and suppliers to the company.
For more information on this development, please contact:
5080 Beltway Drive SE
Caledonia, MI 49316
Attention: Richard Stadler or Alec Banish
Parque Industrial Kalos Encarnacion
Seccion 9 Edificio 1
#132 Ignacio Sepulveda
Apodaca, Neuvo Leon 66633
Phone: +52 81 10860406
Director: Javier Lopez